Specified Commercial Transactions Law

selling price

Please refer to the detailed page for each item. Consumption tax will be charged separately from the product price.

Necessary charges other than for products


All items are shipped directly from Gallery Krull (Yamanashi Prefecture).
Please see the table below for shipping costs. Shipping sizes are listed on each product page.

Yamato Transport fee schedule (see Kanto for regions)


Cash on delivery fee

If you choose COD as your payment method, you will be charged the following handling fees depending on the total amount.

Less than 10,000 yen: 330 yen (tax included)
Less than 30,000 yen: 440 yen (tax included)
30,000 yen or more: 660 yen (tax included)

Cool delivery charge

Some items will be shipped with cool delivery service.
1 piece, 330 yen (tax included)

How to Order

Order from the Web
Please move to the purchase page from the cart on this site. If you have registered as a member in advance, please log in to facilitate the input process.
Those who are not registered members or do not wish to become members may also purchase.

Payment Method

You may choose from the following payment methods

cash on delivery
Please pay the total amount directly to the delivery driver at the time of delivery. If you choose to pay cash on delivery (COD), a separate COD fee will be charged.

Credit card payment
You can pay with your credit card.

Payment due

In case of cash on delivery
Please pay the shipping company staff directly upon arrival.

delivery date

Products in stock
Orders will be shipped within 5 business days after confirmation of order.

Reserved, made-to-order and made-to-order items
We will send the shipment as soon as it is ready.

When out of stock or not available for harvest
If the desired product is out of stock or cannot be harvested due to weather conditions, etc., we will inform you of this by e-mail.

Order Cancellation

Cancellation is possible from the time the order is received until before the product is shipped. Please note that cancellations cannot be accepted after the order has been shipped.

Returns and Exchanges

How to return or exchange
However, in the unlikely event that the product is damaged or incorrectly shipped, please contact us or call us within 3 days of receipt of the product. Gallery Creole will take full responsibility for handling the merchandise.
In addition, they are fragile products. In rare cases, there may be chips or cracks. Please understand.
If the item is in stock, we will exchange it for a good one. If the item is not in stock, we will refund the amount paid.

Contact information for returns and return address

1. Name of seller: Gallery Krull (Management company: Fuji Silk Ltd.)
2. Name of person responsible for operation: Ryuji Takayama
3. Location: 7475-1 Funatsu, Fujikawaguchiko-machi, Minamitsuru-gun, Yamanashi 401-0301, Japan
4. Telephone number: 0555-72-6333
5. E-mail address: info@g-couleurs.com